ALBUQUERQUE, N.M. (KRQE) – The City of Albuquerque is asking community members for input on how the 3-1-1 service can better serve the community. The city’s 311 free service provides ...

ALBUQUERQUE, N.M. (KRQE) – The City of Albuquerque is asking community members for input on how the 3-1-1 service can better serve the community. The city’s 311 free service provides inf… ...

ALBUQUERQUE, N.M. — Whether it’s reporting graffiti, illegal fireworks, or trashed parks, 311 is the city’s middleman to get issues addressed.

ALBUQUERQUE, N.M. (KRQE) – Along with a continued spike in 311 calls, the City of Albuquerque says crews are responding to a lot more graffiti. They’ve already gotten more than 1,000 reports ...

38,734 people played the daily Crossword recently. Can you solve it faster than others?38,734 people played the daily Crossword recently. Can you solve it faster than others? Ukraine expected to ...

Life. Health. Wellness. Mental health; Sexual health; Dermatology; Oral health; Hair loss ...

ALBUQUERQUE, N.M. — 311 is taking tens of thousands of calls per month. The department’s goal is to answer 80% of all calls in under 30 seconds, and leaders say it’s exceeding that.

The city of Albuquerque's use of Alexa, which is integrated into its 311 system, earned it a prestigious award, but more importantly, improved its efforts to serve the city's residents.

WEBVTT BUT AS MEGAN CRUZ SHOWS YOU, THERE ARE PLENTY OF TIMES, WHEN NO ONE WILL ANSWER WHEN YOU CALL. IT'S A STORY YOU'LL ONLY SEE ON 7. MEGAN: YOU'VE SEEN THE SIGNS ALL OVER ALBUQUERQUE, TELLING ...

When Albuquerque, N.M., Mayor Richard Berry came into office in 2009, he was particularly curious about one part of city operations: the breakdown of incoming calls to the city’s 311 center. To ...