Reframing CRM As A Capability Rather Than A Product My advice for businesses is to stop trying to buy a do-it-all, jack-of-all-trades CRM tool. If you want to buy a CRM tool, buy one that’s good ...

Customer relationship management (CRM) implementation is a 10-step process for launching CRM software for your business. When implemented correctly, your new CRM will help you manage contacts ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters ...

SANTA CLARA, Calif., April 03, 2025--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it signed a definitive agreement to acquire Logik.ai, an industry leader ...

PeopleSoft Inc. plans to bring its Total Ownership Experience initiative, as well as its acquired J.D. Edwards technology, to its CRM suite next year.

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Bloomreach, the agentic platform for personalization, today announced it has partnered with Captain Up, the premier gamification and loyalty platform. This ...

Optimove, the leading CRM Marketing Platform, today announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messagin ...

Plano, TX, Oct. 31, 2022 (GLOBE NEWSWIRE) -- ResMan®, a leading property management SaaS platform provider, today announced the extension of the ResMan platform to include CRM, Chatbot, and ...

Salesforce to invest $4B in its UK business to bolster AI capability Jun. 29, 2023 5:40 AM ET Salesforce, Inc. (CRM) Stock INTC By: Ravikash Bakolia , SA News Editor 1 Comment ...

ServiceNow CRM & Industry Workflows, already ServiceNow’s fastest-growing business, plus Logik.ai’s best-in-class capabilities for AI-powered selling, will drive new levels of performance in ...