Calabrio previously surveyed agents on the same topic in 2017. Whereas the 2017 study was completed before the accelerated shift to remote work, 65% of this study’s respondents were speaking ...

Calabrio ONE suite is named a Leader in the Winter 2022 G2 Report for Contact Center Workforce Software.

Acquisition from KKR follows significant growth and successful evolution to the cloud MINNEAPOLIS and SAN FRANCISCO, March 23, 2021 /PRNewswire/ -- Thoma Bravo, a leading private equity investment ...

VANCOUVER, British Columbia, May 29, 2018 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, announced today it is opening a new Canadian headquarters ...

Calabrio, a leading provider of customer engagement and analytics software, has hired experienced SaaS and B2B marketing executive, Rebecca Martin, to serve as vice president of marketing.

“With more channels, more devices and more systems to connect to, the tasks of planning and analyzing today's contact center interactions continues to become more complex,” said Paul Stockford, ...

The Calabrio ONE suite offers a range of advanced features designed to optimize operational efficiency and ... Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks ...

Calabrio's fully-integrated Speech Analytics software application option, called Calabrio Speech Analytics, turns recorded phone transactions into meaningful data that is automatically reviewed, ...

Calabrio, a leading provider of contact center workforce optimization and voice of the customer analytics software, announced today that it will host a complimentary webinar in conjunction with ...