In the world of customer service, innovation isn't limited to technology— it's also reshaping how businesses pay for the ...

“Conduent has provided the back-office services for the New Jersey E-ZPass Group since then.” The E-ZPass customer service ...

A spokesman for the company says Conduent’s contract to provide customer service for state agencies that levy tolls, such as the Thruway Authority, is expiring. However, more than a hundred ...

Conduent, Inc. of Newark, formally challenged the New Jersey Turnpike Authority’s Sept 27 vote to award the 11 year contract ...

Observing how your customers serve their customers provides great insight into what is most important. These are ...

DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone ...

One of the agents dealing with the ensuing customer tirades was a rookie. But not a human one. Prior to the debacle, Sonos ...

Conduent, Inc. engages in the provision of business process services with expertise in transaction-intensive processing, analytics, and automation. It operates through the following segments ...

Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions ...

Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer ...

Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block ...

unanimously awarded Tuesday by authority commissioners to TransCore LP of Union to operate the customer service center, bypassing the current E-ZPass operator, Conduent State & Local Solutions Inc ...