The writer is chair of the European Risk Management Council. When all hell breaks loose, the last line of defence that can protect an organisation from disaster is crisis management.

Contingency planning and crisis management are not conflicting concepts but instead work in tandem. Contingency planning is the process of preparing for potential emergencies, ...

For senior executives who manage complex issues on a regular basis, COVID-19 has required a rapid response like no crisis before it – here’s what business leaders can learn.

1. Make It Clear Who's Responsible For What. A crisis is usually an offshoot of being unprepared. Create a plan for the most common snags in your business and assign authority and responsibility.

Make a hashtag for your crisis. When a company is hit with negative PR from a crisis, it is very likely that people will turn to social media to ask questions and gather information on what happened.

Crisis managers are taking center stage during the pandemic — and can make a lucrative living. Here's how to break into the in-demand role, according to 5 veterans in the industry.

The same mindset can be applied to crisis management. Yes, difficult situations will arise, but remind yourself that you are up for the challenge of finding a resolution that works for all parties.

2. Don’t assume that there will be no more crises: Crisis management. 3. Don’t assume that there are “easy solutions” to complex problems (“orderly debt restructuring”; “expulsion”…) ...

Here are seven critical steps to crisis management that every company should have in place regardless of its size. 1.Have a plan. Every plan begins with clear objectives.

The Institute for Crisis Management (ICM), an American consulting firm that specialises in developing communications strategies for crisis-struck businesses, defines a crisis as “a significant ...