Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte. “The institutions that have not taken the time to invest in ...

But in my view, obsessive customer focus is by far the most protective of day one vitality.” Let’s focus on that last quote, because during this past week it became refreshingly relevant.

One way you apply stakeholder focus to customers is in developing a marketing-oriented culture. In a marketing-oriented culture, all aspects of your operation are driven by customer demands ...

Most tech companies, not surprisingly, focus on engineering. This fosters innovation, yes, but not all of it's necessary. Witness all the firms trying to become cloud service providers. EMC ...

Company Achieves High Customer Satisfaction Ratings in Gartner Peer Insights™ PHOENIX, July 26, 2023 /PRNewswire/ -- Semarchy, a master data management (MDM) and data integration leader ...

“While our world has changed a lot since 1922, what remains steadfast is Raytheon’s consistent focus on excellence in technology and innovation, and our ability to solve our customers ...

“We are deeply appreciative of Ball Aerospace’s recognition of AMERGINT consistently delivering on time, with high quality and a deliberate, precise focus on our customer’s mission success ...