Your customer retention rate is the percentage of your customers who, during a given period, are not first-time buyers. To calculate your customer retention rate, gather the following data points: ...

Customer retention leads to higher profits. Increases in customer retention can boost profits significantly. According to one widely cited calculation, increasing retention by 5 percent can boost ...

Customer retention rate (CRR) tells you how good your business is at keeping its customers coming back for more. If there is one thing you want your business to be good at, then it’s retaining ...

2. Connect with customers online to boost customer retention. People come to social media to be social. If you aren’t engaging your audience on social media, your posts will be lost in the endless ...

An icon in the shape of a lightning bolt. ... Check out the diagram below about the cycle of customer acquisition, retention and referrals from inside Flip the Funnel by Joseph Jaffe.

Customer acquisition costs (CAC) have increased significantly over the past decade. E-commerce brands are now losing $29 for every acquired customer , compared to just $9 back in 2013. Several ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading returns platform that serves over 1,800 Shopify brands, released the findings of the “Consumer Report: How Returns Impact Customer Retention ...

BOSTON, Oct. 11, 2018 /PRNewswire-PRWeb/ -- It's not a secret that returning customers are better for your business than new customers. Studies have shown that a returning customer is less ...

Prioritizing customer retention is crucial for businesses aiming for long-term success. Business Insider Subscribe Newsletters ...