DoorDash, Grubhub, and Uber Eats fight it out in a new food delivery satisfaction study and the overall news is things continue to get better.

The utility company is asking the state’s Public Service Commission to approve an electricity delivery revenue increase of ...

Poor customer service was a common theme in customer reviews about restaurant delivery. Understandably, a customer who receives the wrong order or spoiled food after a long, expensive wait is going to ...

How to Drive Customer Loyalty Through Last-Mile Delivery Services Big-and-bulky last-mile delivery add-ons can leave a lasting impression.

An Amazon driver faced racism during a routine delivery, highlighting ongoing issues in customer service interactions.

NICE (NICE) announced a partnership with ServiceNow (NOW) to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered ...

Deepinder Goyal, in a social media post, sought an influencer's help to resolve issues related to Zomato's customer service ...

Some jobs require face-to-face interaction with others. Unfortunately, this can sometimes lead to bad interactions with customers. This one’s for our customer service, food, and delivery workers ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

"Unbelievable." Homeowner irate after receiving delivery from Home Depot: 'You need to contact customer service' first appeared on The Cool Down.

The spokesperson from Rhode Island Energy says the company will be sure customer service is better able to explain this process to callers. Do you have a question to Ask Alison?

President Joe Biden on Saturday signed into law the Government Service Delivery Improvement Act, legislation that targets improving customer service interactions with the government. The bill (H.R.