The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

The SolarWinds Service Desk app for mobile devices streamlines the handling of support requests, providing a more efficient way for support teams to address and solve customer issues.

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Kelli Hunt – Director of Customer Services. Kelli joined the IRT Service Desk in 2024 with over 25 years of experience in collaborative and user-centric customer service, organizational change, and ...