Why Customer Service Representatives Might Be Deliberately Making Your Experience Worse . Former reps reveal what they say happened at the other end of the phone. By ABC News. March 26, 2015, 3:25 PM.

Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% made $34,780. Salary Outlook.

Customer service representatives are critically important to meeting your business goals and objectives, as well as ensuring the customers have a positive experience with your company. Customer ...

Your front desk is often the point of initial contact for your customer, so it can leave a lasting impression of your business. It's important that you have an employee with a friendly personality ...

Life is too short to battle customer-service droids. Fortunately, defeating the robots and getting straight to a real, live, breathing human being is easier than you’d think.

CHICAGO (CBS) – Having trouble with the Department of Water Management's customer service? CBS 2 Investigators have shown lots of Chicagoans getting hosed by the city.To help you resolve some ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints, and ...