Before you start integrating your CMDB with other ITSM tools and systems, you need to define your integration scope and objectives. What are the benefits and outcomes you expect from the integration?
The Configuration Management Database (CMDB) is well recognised as a cornerstone structure when it comes to the implementation of the Information Technology Infrastructure Library (ITIL) framework and ...
A CMDB can also integrate with IT service management (ITSM) tools, such as incident, problem, change, and release management, to support IT operations and service delivery. In this article ...
The servicenow.itsm.configuration_item module allows us to insert new items into CMDB tables (tables with names starting with cmdb_ci_). And this capability comes real handy when coupled with things ...
A CMDB should be an instrument for the process of planning ... WÜRTHPHOENIX EriZone turned out to be a highly promising solution for the successful implementation of a targeted ITSM-strategy. EriZone ...
Raghu Bellary, Director, Enterprise Service Management Technology Through the Change, Incident, and Problem Management system implementations, a robust Configuration Management Database (CMDB) was ...
Zero Cloud是基于Zero Framework的云端版本,目前Zero框架的Extension部分功能已经可以支撑大部分企业级应用(在ITSM、CMDB、IOT ...
Asset Management: ServiceNow SAM Pro, ServiceNow HAM. ITAM. HW Asset Tracking, SW Asset Tracking. Mobile Agent, HW & SW Life Cycle Management. HW&SW Audits. Service Management – Incident Management ..
These companies include familiar names like: BMC Helix ITSM, Broadcom ... lives in the cloud on a Configuration Management ...