Microsoft has expanded its Microsoft Services Premier Support family by adding an "Ultimate" option. What makes the new offering so "ultimate" is the fact that it focuses on proactive support and ...

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REDMOND, Wash. — Feb. 3, 2009 — Furthering its commitment to evolve its enterprise support offerings to align with customer needs, Microsoft Corp. today announced the worldwide availability of Premier ...

Microsoft, it would seem, launched a significant new support offering as of August 18. (T)he new offering, Premier Ultimate, is aimed at the company's largest customers.

Microsoft Unified Support will be replacing the current Premier Support program. The new program is already in effect as of last month in some markets, even though Microsoft hasn't offered much in ...

Organizations with Microsoft Premier support accounts soon will need to create their Microsoft Intune support requests using the Azure Portal. On Dec. 3, 2018, customers will only be able to issue ...

Microsoft rolled out a new add-on to its Premier support program on August 10 that is aimed at companies with mission-critical needs.

Microsoft's overhaul of its Premier Support organization -- the services unit that provides business customers with help, planning and education -- is known as Microsoft Unified Support (and ...

Microsoft tends not to list pricing for its support services, and the Microsoft Services Web portal currently just shows the old Premier Support options, with no description of the new plan. Under the ...