Instead, each process necessary for its completion should be measured and monitored to ensure that all deliverables are operating at expected quality standards -- including both management and ...

Key Points Using the matrix provided in this guide can determine if a project is worth pursuing for DMAIC. Projects need to ...

CC0 License Ten years ago, almost every business that wanted to make something shifted the operation to China. But today, ...

Exhibit 1 illustrates sample quality goals across the four stages of service delivery identified above, attendant examples of federal quality standards that are used to accomplish those goals, and ...