Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise.

“Customer service represents the heart of a brand in the hearts of its customers” – Kate Nasser, The People-Skills Coach 13. “Customers don’t always know what they want.

Customer Experience is critical for every company today. Get inspired with this collection of one hundred and one powerful quotes from today's most compelling thought leaders!

Here are 21 quotes from business magnates, first ladies and political leaders. that reinforce how important customer service is for anyone who is interested in running a profitable business. 1.

Tony Hsieh, an early Zappos investor and the online shoe seller's former CEO, died on Friday.He set a new standard for customer service, and his memo to staff announcing the $1.2 billion all-stock ...