Maybe not, but chances are a senior executive is, and it just might be to respond to a customer. More and more upper-level executives are getting involved in customer.

Senior-level executives are entrusted with shaping a company's vision, strategy, and culture. By actively engaging in customer service initiatives, executives can gain invaluable insights into ...

Air Canada President and Chief Executive Officer Michael Rousseau today announced the realignment of certain senior executive management responsibilities at the airline. The changes are designed ...

But a recent poll found only about half of these employees across the government expressed interest in advancing to the SES or to senior level non-executive professional and technical jobs.

President Obama announces new programs within the Senior Executive Service in December 2014. (Evan Vucci / AP) January 11, 2016. Share. Save.

The career Senior Executive Service is a corps of around 7,000 senior managers. They work for the executive branch to help run agencies such as the Treasury, Internal Revenue Service, and the ...

The bulk of the total Senior Executive Service are career employees – a whopping 90 percent. Only 10 percent of SES positions governmentwide by law can be non-career appointments.

The Senior Executive Service is a little-known but essential part of the federal bureaucracy. With approximately 8,000 career staff, the SES is meant to be an elite official corps that connects the ...