Trust for retail is low, with 45% of shoppers saying they don’t trust retailers to keep their information safe. After a security breach, 12% of loyal shoppers stop shopping at that retailer, and ...

Each victim tells a nearly identical story of loss, heartbreak, and feeling ghosted by a company promising trust.

A data breach can impact your customers long after your initial letter of apology has hit the recycling bin. If you want to retain them, don't rely on one-and-done communications. Provide updates.

Transparency and trust go hand-in-hand, and trust is one of the most important aspects of a successful business. In order to keep your customers on-side, it’s essential to be as open as possible ...

With data security having a direct correlation with building trust, what are some lessons we can take away from AT& Wireless’ breach as we look to strengthen our cloud security defenses?

The Trust Equation, a concept for building trust between people, was first proposed in The Trusted Advisor by David Maister, Charles Green and Robert Galford.

Third MailChimp Data Breach Makes It Hard To “Rebuild Trust” All three MailChimp breaches in the past 12 months have been due to social engineering or phishing. Written by Adam Rowe.