It’s exactly what a departmental analyst may want—self-service busi­ness analytics that are too big for a spreadsheet but for which an enterprise data warehouse would be overkill. So, why might you ...

For many consumers, the most crucial attribute of the customer experience is a fast response time.When it comes to self-service, that means taking an omnichannel approach and offering do-it ...

Assigning Proxy Access to your Self-Service Account. A proxy user you authorize will be granted their own LORA Self-Service user account that they will able to use to log-in as though they were you ...