The ministry letter follows a show-cause notice sent by the Central Consumer Protection Authority about 10,000 complaints received by it.

Kunal Kamra invited Ola Electric customers to share details on how their complaints were handled, after the company claimed 99% of their complaints are resolved

Ola Electric said that it has provided the requested information and clarifications in response to the show cause notice issued by the CCPA

Two-wheeler manufacturer Ola Electric has announced that it has successfully addressed 99.1% of the 10,644 complaints raised by the Central Consumer Protection Authority (CCPA). T

The EV maker has come under intense scrutiny over customers taking to social media platforms to express dissatisfaction with its services.

Ola Electric claimed to have resolved 99.1% of customer complaints, yet Kunal Kamra questioned this success, citing numerous unresolved issues. A dispute arose after the CCPA issued a notice regarding misleading practices,

Kunal Kamra has raised doubts about Ola Electric's assertion of resolving 99.1% of customer complaints, following the company's response to a Show Cause Notice from the CCPA. Kamra's criticism highlights ongoing concerns about Ola's after-sales service and customer satisfaction.