This policy applies to all RTV staff who post content on hosted sites and social media even when you may not be acting officially on behalf of the organization. Employees who violate these ...

Engaging with customers through social media channels can help build stronger ... social media platforms are constantly changing their algorithms and policies which can make it difficult to ...

Chase customers who use Zelle will soon have a new policy to keep in mind. Beginning March 23, 2025, JPMorgan Chase may block certain Zelle payments if it thinks they originated from social media.

And the millions, or billions, of lost revenue are rarely recovered. More and more consumers are now using social media to interact with brands; yet, most customer complaints, questions, and comments ...

Nearly 60% of consumers said they find it important for brands to respond to customers on social media. Frequent social media users most commonly turn to a brand’s Facebook (55%) and Instagram ...