Customer churn is a top concern for any business—but especially B2B firms. If you aren't able to get on top of customer retention, your bottom line can be completely devastated. The best way to reduce ...

Customer acquisition might be the backbone of business growth, but customer retention is what sustains long-term success. In a competitive market where customers have endless options, reducing ...

Customer retention is a high-value differentiator for automotive dealerships. The economics are clear: retaining existing clients is cheaper.

Specifically, you can’t grow what you can’t retain, and it costs less to keep a customer than to acquire a new one. Enhancing retention should be a top priority on every B2B firm’s 2025 goal ...

Because here’s the truth: customer retention starts when the tech rings the doorbell.

Running a plumbing business requires more than just fixing leaky pipes or unclogging drains. Today’s customers expect fast ...

Telecommunications giant Verizon (NYSE:VZ) in Q1 CY2025, with sales up 1.5% year on year to $33.49 billion. Its non-GAAP ...

With this acquisition, CleverTap aims to integrate analytics, engagement, and promotions into a unified offering, enhancing its value proposition for clients across sectors like gaming, retail, and ...

On today's Inside Automotive, Tom Druzynski, Director of Service Operations at West Herr Auto Group, discusses how to boost ...

Yotpo, the retention-based marketing and analytics company, announced on Tuesday that it is acquiring fellow Israeli tech ...

The integration of rehook.ai's innovative promotions engine unifies analytics, engagement, and promotions, boosting AI-driven campaigns and customer retention With rehook.ai now part of CleverTap ...