Written communication is as important to business as oral communication; but, for some reason, it's often underrated. Sales professionals send an average of 36.2 emails per day and spend 31% of their ...

In fact, clear and concise emails have a much better chance of being read and getting positive results. A training called Business Writing Skills—Successful Emails covers shortcuts, easy-to-remember ...

Sending a cold email to a person you've never met can be pretty intimidating. Author Keith Ferrazzi offered a few tips on how you can increase your chances of getting a response. Tips include ...