If you want your customers’ forgiveness when your company messes up, science says you have to buy it. Wait–I know that sounds like the last thing you want to hear, but let me explain ...

Good news if you're one of the 114,000 iPad 3G owners whose email address was uncovered by hackers spoofing the AT&T ICC database the other day -- AT&T is very, very sorry, and it's written you a ...

Today, Apple sent out an email to MobileMe customers apologizing for the rocky transition from .Mac to MobileMe. We have recently completed the transition from .Mac to MobileMe. Unfortunately, it ...

TECH NEWS : CrowdStrike's faulty Falcon update caused a global IT outage on July 19, affecting millions of Windows PCs and disrupting multiple sectors. CEO George ...

The company, which operates more than 60 stores nationally including a store on Erie Boulevard East in DeWitt, also included a new email for brides who want to check on their status of their dress.