Compliments are a golden opportunity to foster connection,” says communication expert Jessica Chen, author of “Smart, Not ...

Crews from the Veolia Water company responded to a water main break in a Dauphin County neighborhood early Wednesday morning.

Gmail and other email platforms also allow users to schedule a message to be sent at a future date and time. This is really ...

The Duchess of Sussex's As Ever brand issued apologetic emails to customers after it was unable to fulfil some orders of the apricot spread.

NEW YORK — New York Attorney General Letitia James issued a consumer alert to customers of 23andMe, a direct-to-consumer genetic testing company, urging them to take action to protect their ...

How to delete your 23andMe data 23andMe customers who once turned over the most personal form of information to the company — their own genetic data — may want it back after the personal ...

And on the evening of Monday, February 3, CEO of Barclays UK, Vim Maru, sent out an email to customers. He apologised for the issue and admitted that it took 'longer than we hoped' to fix.

Customers placing orders at Mom’s Spaghetti in Detroit have occasionally been surprised when their food is served by Eminem. But the warm family vibes arrived via a rapper who rocketed up the ...

Instead, the boss of the $30 million fashion business was bunkered down at his computer, sending personal apology emails to 30,000 customers who didn’t get their Threadless t-shirts on time for ...

When you’re ready to respond with your apology letter, you can easily send it using the customer’s preferred communication method—maybe what the customer actually wants is a quick phone call and an ...