Good news if you're one of the 114,000 iPad 3G owners whose email address was uncovered by hackers spoofing the AT&T ICC database the other day -- AT&T is very, very sorry, and it's written you a ...

QVC President Mike Fitzharris quickly issued a statement to customers Friday in an effort to clean up the mess. “Earlier today, you received a marketing email for our Today’s Special Value ...

Corporate apologies can fix a PR disaster and turn around ill will towards a company. However, when done poorly, apologies can add to the problem and seem disingenuous and insincere. Here are 10 ...

Here's the apology email he sent. Valued Customers and Partners, ... Nothing is more important to me than the trust and confidence that our customers and partners have put into CrowdStrike.

A week after resuming a normal flight schedule, Southwest Airlines is reaching out to some of the customers impacted by its surge of delays and cancelations with an apology and frequent-flyer points.

TECH NEWS : CrowdStrike's faulty Falcon update caused a global IT outage on July 19, affecting millions of Windows PCs and disrupting multiple sectors. CEO George ...