The goal? To let members earn and redeem points on "stays with soul," rather than the cookie-cutter properties that make up ...

Olivia, the AI chatbot McDonald’s uses to streamline job application processes, exposed an estimated 64 million chat logs ...

Another day, another accident of a driver who misused navigation apps; this time, a bus driver hit an overhead barrier; the ...

As a result, more and more drivers turned to their phone screens, using the most up-to-date mapping services on Android or ...

The experience with Google Maps has become a hit-and-miss; who's to blame for these issues, and what are our options in this ...

With glittering skyscrapers, Michelin-star restaurants, gorgeous beaches, and shopping malls, Hong Kong, is the melting pot ...

Applied Analytics professor Siddhartha Dalal discusses the impacts of applied technologies on real-life risk management.

A journey map starts by focusing on who is seeking a service and how they begin their interaction with an agency to access it, says John Spirko, senior executive enterprise architect for state local ...

Transcript: A Refugee’s Resettlement Journey to Canada Video length: 6:01 minutes Upbeat music plays. Title appears on screen: “A Refugee’s Resettlement Journey to Canada”. An animated map of the ...

An employee journey map is a visual tool that outlines the key stages and emotional states an employee experiences throughout their tenure at your company.