The Qantas breach appears to be isolated to a third-party contact center that the airline uses for customer service queries.

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent ...

New release expands AI actions, streamlines ticketing and omnichannel insights to help support teams resolve issues more efficientlyRESEARCH TRIANGLE PARK, N.C., June 26, 2025 (GLOBE NEWSWIRE) -- ...

Palm Beach Police are using surveillance and advanced technology. Their high-tech center must have safeguards to prevent ...

Perhaps Charles Krauthammer—not a poet, but a deep and discerning student of politics—was closer to the truth: “Decline is a ...

A Tools for School gathering will be held from 10:30 a.m. to 1 p.m. Thursday, July 3, at the Aiken County Public Library, 314 ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

A Patriotic Paw Parade will be held at 9 a.m. Saturday, June 28,, at Downtown Dog, 155 Laurens St. There will be a costume ...

5K run: The inaugural San Diego Fourth of July 5K run will be held at 4S Ranch Sports Park, 16118 4S Ranch Parkway. The 5K ...

The IRS has lost more than a quarter of its employees under the Trump administration and faces further staffing cuts.

With Democrats unified in opposition, the bill will become a defining measure of Trump's return to the White House, aided by ...

The political battle over Trump's Big, Beautiful Bill hits the campaign trail, as candidates for an open Senate seat in ...