In 2023, the Kansas City, Missouri, Police Department had nearly 20 open call taker positions. In 2025, the department said ...

The Qantas breach appears to be isolated to a third-party contact center that the airline uses for customer service queries.

WASHINGTON (AP) — The House has passed the massive tax and spending cuts package that President Donald Trump calls “beautiful ...

5K run: The inaugural San Diego Fourth of July 5K run will be held at 4S Ranch Sports Park, 16118 4S Ranch Parkway. The 5K ...

Tampa-based outsource call center company OneTouch Direct, which has eight offices worldwide, from Buffalo to Bogota, has ...

Patient shares ALS journey to inspire support for Vanderbilt ALS Research Center Louis Del Re said knowing how far researchers have come in the last ten years, he hopes an effective treatment will ...

Fresno immigrant advocates call on businesses to support undocumented immigrants outside of Fresno city hall. Marina Peña Immigrant rights advocates gathered outside Fresno City Hall on Thursday ...

(The Center Square) – Transparency and privacy in donations to nonprofits are addressed in legislation expected to soon be on the desk of the North Carolina governor.

Starting July 17th, the dedicated line for LGBTQ+ individuals will no longer be an option and that means more calls to crisis hotline centers across Missouri.

RIGA: The Investment and Development Agency of Latvia (LIAA) has launched the second round call for its Foreign Film Reception and Major Events Support Programme, making 3.26 m EUR available for ...

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.