The chatbot can now be prompted to pull user data from a range of external apps and web services with a single click.

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

BofA maintained its Buy rating on Salesforce (NYSE:CRM) while taking a deep dive into the company's largest business, Service ...

A Baltimore founder is relaunching his company’s platform to show Salesforce users where to ditch unnecessary licenses.