The development process employed an iterative ... Live chat is manned by a CE doctor or nurse from 8am to 11pm daily. Figure 1. Flowchart illustrating UPAL's overall algorithm. An example illustrating ...

Complaints provide insights to improve product quality, ensure compliance, and drive growth. Cardinal Health is transforming ...

and timeliness of complaint handling by the various FSPs. Regarding the effectiveness of the process, the survey shows that 67% of respondents were dissatisfied with the complaints process offered ...

The survey also showed that only 34% of consumers who participated in the survey are aware of financial institutions’ internal complaint handling process, while only 8% ever lodged complaints.

While the FSCA acknowledged that numerous banks have made commendable strides in refining their complaints handling to align with regulatory mandates, it also highlighted a series of persistent ...

Consumers who want to submit a complaint to an agency such as the Consumer Financial Protection Bureau face a task that, for some, can be daunting: they must fill out a form that requires them to ...

The Week is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

PUTRAJAYA: The standard operating procedure for filing cyberbullying complaints will be streamlined to make the process easier for everyone, says the Malaysian Communications and Multimedia ...

A majority of voters are unhappy with the Department of Government Efficiency’s (DOGE) handling of federal workers, according to a new poll. When asked about “the way Elon Musk and DOGE are ...

A brand of coffee creamer has been recalled after the manufacturer “received complaints of spoilage and illness” from customers who used the product. More than 12,500 cases of two ...