This blog shares 14 proven tactics to help brands drive loyalty, increase repeat purchases, and grow customer value.

Free stuff is great for customers and a wonderful marketing tool for businesses. But there are limits, and there is a right ...

Online and offline customer contact points, also known as touch points, are business facets that deal with how a company interfaces with its customers. Although touch points technically deal with ...

now called a contact list, is slightly different. To the left of the app, click on the People icon. On this new screen, ...

Squarespace is a popular website builder that probably sponsors your favorite podcast. I spent one week testing it to see how ...

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

Since its publication in 1996, Samuel Huntington’s The Clash of Civilizations and the Remaking of the World Order has been globally influential, cited by leaders from Washington to Beijing ...

Australia's largest supermarket chain Woolworths on Friday announced plans to close its majority-owned customer website MyDeal by the end of September, in an effort to reduce operating losses in ...

With the help of Azure OpenAI, the supermarket chain developed a conversational assistant within its @AH Employee App for store employees which answers questions related to their tasks or customer ...

These credit cards can help you to book a round-trip flight to Rome without paying a dime out of pocket. See which ones offer the best value.

Britain’s government is banning the group Palestine Action for its role in nonviolent direct action against Israeli arms factories — a sinister and unprecedented move from a government that wants to ...

Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% made $34,780.