SCOTTSDALE, Ariz.--(BUSINESS WIRE)--At its annual customer conference Blue Yonder ICON, Blue Yonder’s Cloud and Customer Experience team announced several initiatives and programs geared toward ...

KARLSRUHE, Germany & DALLAS, November 19, 2024--With rapidly changing consumer behavior, supply chain disruptions and inflation, retailers need to make faster decisions to meet customers’ demand.

In February, Blue Apron reported net revenue increased 2% year-over-year from $460.6 million in 2020 to $470.4 million in 2021, primarily due to improvements in key customer metrics, such as ...

Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on ...

Today's communication with businesses are powered by emerging technologies and supported by humans. NICE Enlighten, a purpose-built AI for customer experience, has operations, agents, and ...

Migrating the Blue Yonder Category Management solutions to the cloud has enabled Alnatura with the necessary agility to keep up with customer demand, market disruptions and constant business ...