In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity.

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

As companies across various sectors embrace digital transformation, one challenge consistently emerges: finding the right balance between security and customer experience.A seamless, intuitive ...

The firm previously said there was 'no evidence that customer data was compromised'.

Cyber criminals have told BBC News their hack against Co-op is far more serious than the company previously admitted. Hackers contacted the BBC with proof they had infiltrated IT networks and stolen ...