The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

Read our Zoho Desk review to learn more about this customer service software that helps businesses manage and track customer interactions and inquiries.

Jaysea Lynn published her debut novel, 'For Whom The Belle Tolls,' on May 6. The romantasy book is based on a story Lynn developed from a series of viral TikToks she created — here's how she ...

Adidas disclosed a data breach after a third-party customer service provider was hacked, stealing customer data. All those involved should be on the lookout for phishing scams.

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

All her Co-workers love her and I see why. From the Service Desk to Gardening, speak highly of #Shauna. I’m a long time customer and I’ve seen Home Depot grow, especially since #Shauna manages it.

Sean Walsh – Service Desk Lead Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean ...

She informed me she has no copy of the flyer but take my item to the Customer Service desk. I told her I would go and get the sign on the shelf but did not want to delay the customers in line.

On 10 July in the year 2000, Sharon started as a casual helping out our Records Department with administration work. One day ...

Most people react to a cancellation by heading straight to the nearest customer service desk and queuing up to rebook their flight. The problem with that approach? Everyone else on your flight is ...