More than half of C-suite respondents said that generative AI in customer service and customer experience would be extremely ...

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Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

New book by ex-McKinsey Software-as-a-Service pricing expert stresses that it's important both industry and the market work ...

Skills-based hiring is growing in popularity across the UK, as employers increasingly look at an applicant’s skillset and ...

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In today’s crowded digital landscape, trust is one of the most powerful brand differentiators. It’s not just a nice-to-have or a bolt-on, it must be engineered into every interaction, every touchpoint ...

So, when Thomas saw a job post on LinkedIn with the line “Only candidates currently employed full-time will be considered,” ...

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Maxim Crane used connected fleet maintenance to reduce breakdowns, boost safety, and save over $13 million last year. Dennis ...