The customer service troubles came after the SSA announced plans in late February for a “massive” restructuring of its operations, including a workforce reduction target of 12 percent — from 57,000 to ...

The typical large business 20 years hence will have fewer than half the levels of management of its counterpart today, and no more than a third the managers. In its structure, and in its ...

STERLING, VA / ACCESS Newswire / June 20, 2025 / Active Security is proud to announce a significant organizational change designed to strengthen our service of physical security solutions and ...

The Trump Organization said its $47.45 monthly service will includes unlimited calls, text and data. It's also rolling out a $499 mobile phone.

H&R Block Transforms Into Digital-First, AI-Powered Customer Care Organization with NiCE CXone MpowerNiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax ...

Trump Organization, the holding company for President Donald Trump's business ventures, announced the launch of a new cellular service and cellphone on June 16. Dubbed Trump Mobile, the network ...

The Impact of Flat Organizational Structure on Communication. A flat organization structure means that there are less layers of management between workers and top management. As a small business ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.