“We are deeply troubled by the startling and sudden decline in customer service from the agency,” Nancy LeaMond, AARP’s chief advocacy and engagement officer, wrote in an April 7 letter to acting SSA ...

Throughout the year our Office participates in outreach activities to engage with Canadians from Coast to Coast to Coast. Since the Summer of 2022, with the easing of pandemic restrictions, we have ...

Brighton and Hove City Council moved its customer service teams out of the two town halls and into the Jubilee Library, Hove Library and three family hubs last month. But union official Diana ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...