AI is changing the rules of customer engagement-see how in IDC's latest spotlight reportCustomer service is shifting from managing interactions to resolving outcomes-proactively, intelligently, and at ...

The customer service troubles came after the SSA announced plans in late February for a “massive” restructuring of its operations, including a workforce reduction target of 12 percent — from 57,000 to ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Now, let's delve into solving the Customer service representative crossword clue, featured as 55 Down in the USA Today Crossword on June 18, 2025.

Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform that ...

ST CATHERINE, Jamaica— A St Catherine customer service representative has been charged with unauthorised access to computer data and simple larceny following incidents in Kingston and Portmore ...