Tennis player Ben Shelton wanted his sister to be there at Wimbledon, and her company, Morgan Stanley, said yes. Good or bad exception?

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Weirdly, many of the customer-service and dealership workers I spoke with seemed to ... everyone names a minor bureaucratic ...

Nowadays it is the era of intelligent machine. With the advancement of artificial intelligent, machine learning and deep learning, machines have started to impersonate as human. Conversational ...

Supreme Court overturns 5th Circuit ruling that upended Universal Service Fund 5th Circuit ruling reversed; FCC can continue programs that boost Internet access.

A coffee-shop confrontation about a non-service dog in a "no pets" restaurant raises questions about rules enforcement and proper customer intervention.

How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

Dindigul: The Save Gandhigram Institute of Rural Health Committee has condemned the 'Reframed Service Rule 2024', recently introduced by Gandhigram In.

The new service also adds to Microsoft’s EU Data Boundary offering, unveiled back in March, another tool aimed at ensuring European customer data stays firmly within the region.

The Reserve Bank of India has introduced amendments to its KYC norms, streamlining customer onboarding through Aadhaar-based e-KYC, video KYC, and DigiLocker. These changes aim to enhance inclusive ...