The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Finance has taken over responsibility for mega welfare services agency Services Australia. Central control is back, big time.

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Smarter AI agents need smarter data. Knowledge graphs can help by providing a shared data foundation that enables agents to ...

Capital One's head of AI foundations explained at VB Transform on how the bank patterned its AI agents after itself.

Farragut announces leadership changes, with Michelle Pence as Director of Administrative Services and Chris Sheffield as ...

WoodenStreet secured INR 354 Cr (about $43 Mn) in Series C, where Premji Invest, the family office of Wipro founder Azim ...

According to the Zerodha CEO, many platforms are, in some ways, incentivised to work against their own users. 'It’s very hard ...

Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and ...

La Center, WA / Syndication Cloud / July 08, 2025 / LeadMaker Media   Key Takeaways AI agents are streamlining lead ...

Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never ...

A national park tour guide is an example of leadership in action. It’s not just about showing people around but about ...