Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. At Vector, our customer is at the center of everything we do: So much so that we’ve ...

With this flexibility in mind, of course, design thinking methods can be used when looking at improving customer service. In the same way Monash Hospital used it to improve their patient ...

PITTSBURGH—Vector Security, a security company that provides intelligent mobile security and automation solutions to homes and businesses, announced that Dan Reynolds has joined the company as ...

TORONTO, May 25, 2022 /CNW/ - The Vector Institute, an independent, not-for-profit corporation driving research excellence and leadership in artificial intelligence (AI), today announced a five ...

PITTSBURGH, March 9, 2021 – Vector Security®, the fourth largest security company in the United States and the leading provider of intelligent mobile security and automation solutions to homes ...

To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset. Solid design thinking starts with the customer in mind. Solving any ...

As a Royston Group company, Vector International streamlines access to expanded resources, making possible the ordering of the broadest range of products on one purchase order.

The one-customer mindset will serve you especially well when there's a large-scale problem. Sooner or later, every business has an issue that affects a large portion -- if not all -- of its customers.

Design thinking can have a measured impact on customer experiences, Kerry Bodine, VP and principal analyst at Forrester says, but organizations must have empathy for their customers first.