News

Consider the American who asked the concierge at the Four Seasons Hotel London for a dresser to help his wife through the many steps it takes to don a traditional kimono. It was 4 p.m. Christmas Eve.
“The front desk handles inquiries about various room types, room locations, on-property amenities, and general hotel operations,” says Alex Shami, the concierge supervisor at The Ponte Vedra ...
The desk itself will be replaced by a concierge gallery. Built to look like a boutique, the lobby space will have interactive displays, a library, informative features and perhaps art ...
Google is piloting its Interpreter Mode translator at the concierge desk of three U.S. hotels: the Dream Downtown in New York, Caesars Palace Las Vegas and Hyatt Regency San Francisco Airport ...
The desks will close Monday. Concierge desks have long been a traditional amenity at hotels, offering guests a resource for booking restaurant reservations, tours, shows and more.