Let’s not pretend. You don’t struggle with “no” because you’re shy. You struggle with it because people around you, ...

A phrase nice people use to politely say no to things they don’t want to do is “Unfortunately it’s not a good time for me.” This phrase is firm in a way that doesn't compromise kindness.

If you find yourself being kind and respectful to everyone but yourself, you probably don't know how to say "no" without feeling bad. Here are three ways to change that.