Like everyone else, Londoners enjoyed the pampering. Selfridge is occasionally credited with the phrase “the customer is always right, in matters of taste,” which changes the meaning considerably.

Malwarebytes Labs has identified a tech support scam that uses malicious URLs to embed fake phone numbers within legitimate ...

Hyatt has reduced its U.S. customer service workforce by "approximately 30%" across its guest services and support teams, according to a company spokesperson and employee reports on social media.

More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer service impersonation scams. Officials say searching for a phone number anywhere other than a ...

DTTM Operations LLC, the entity that manages trademarks on behalf of President Donald Trump, has applied to use his name and the term T1 for telecom services.

Let’s face it—customers don’t just want fast service anymore. They want businesses to know what they need before they even ask. Whether it’s a reminder about a missed payment, a heads-up about a ...

About six hours later, brutecat replied with the correct and full phone number linked to that account. “Essentially, it's bruting the number,” brutecat said of their process.