More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer service impersonation scams. Officials say searching for a phone number anywhere other than a ...

Consumers have had it. More than half of Americans report that they've had a problem with a product or service in the past year. Of those, more than half said they were extremely or very upset by ...

The day we chatted by phone, Nofziger said she was monitoring the helpline and had already heard of two consumers who had run into customer service-related scams where crooks pretended to be from ...

Huijun Long received a notification on the Virgin Plus app that her service with the company had been cancelled. Turns out, her phone number had been 'mistakenly transferred' to a Bell Mobility ...

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

There is no phone number to call, and online help pages lead them in circles. But, as we've reported, parent company Meta is now offering a paid-subscription service for personal customer care.

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask ...