Just because a customer is in your loyalty program doesn’t mean they’re loyal to your brand.  Plenty of programs drive ...

Walid Kahoor is Head of the Freezone Services division at Expo City Dubai, where he drives business growth through strategic ...

Poland has finalized a deal to acquire a second batch of 180 South Korean tanks under a 2022 agreement that will eventually see Warsaw boost its arsenal with almost 1,000 of the armored vehicles.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

When Meta launched its paid verification service, Meta Verified, in 2023, the company promised subscribers direct access to ...

Meta upgrades WhatsApp Business Platform with AI assistant, voice calls, and unified ad tools for better customer engagement and marketing.

Meta Verified subscribers report their paid support is useless amidst the ongoing mass Facebook and Instagram account bans.

Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

Fake numbers are being displayed on real company websites. Here's how to identify and avoid falling victim to this attack.

Facebook Groups are vanishing without explanation as Meta blames a technical glitch. What could be the problem?

At least some Facebook Group admins who pay for Meta’s Verified subscription, which includes priority customer support, have been able to get help. Others, however, report that their groups have been ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...