From conference engagement and digital content councils to asynchronous patient journey mapping and Delphi reviews, these programmes will continue to gain momentum in the months to come. 9 I’ve ...

Northwestern’s iSeg tool matches expert doctors and finds hidden cancer zones, with clinical rollout expected soon.

10 ways to start (or continue) your patient engagement journey It’s been many years since “patient centricity” first started being thrown around by life sciences companies.

Cancer care is among the most resource-intensive and strategically complex service lines in modern healthcare. In response to rising cancer incidence, workforce challenges and shifting patient ...

Mayo Clinic researchers have developed a new artificial intelligence (AI) tool that helps clinicians identify brain activity ...

In Part I of this article, Robinson shares the team’s process of bridging clinical excellence with compassion and maintaining ...

This study evaluates service quality in the outpatient department of a healthcare facility using the SERVQUAL model, complemented by emotional and journey mapping techniques. The research aims to ...