At this Chinese hotel, guests could be greeted by a red panda as part of a special wake-up service, until the government told the hotel to stop the service.

Surveys reveal: More than half of guests now choose contactless hotel check-in formsThe shift to contactless technology in the hospitality industry is far from new. Hotels have gradually left ...

Other major hotel chains that feature robot servers include Marriott, Hilton, IHG, Wyndham, Aloft, Crowne Plaza, and ...

A post about a hotel staff member's unexpected response to a guest's "crazy" request has gone viral on Reddit. The post, shared by John Patton (u/JBPII), has amassed more than 35,000 upvotes since ...

Omni Select Guest is ranked No. 13 in the Best Hotel Rewards Programs. U.S. News evaluated 14 loyalty programs associated with major hotel brands across several indicators of excellence. Read more ...

A guest staying at the CasaSur Hotel in Buenos Aires, Argentina, claimed to have heard a “lot of noise” coming from Payne’s room shortly before his death.

Just over two years after it reopened under new management and a fresh identity, The Beacon hotel on Ocean Avenue has ceased accepting reservations, gone dark on booking platforms and left some ...

Hotels already leveraging Product Genius are seeing measurable results: 40% Increase in 5-Star Reviews: Guests appreciate the seamless experience, leading to more positive feedback.

Thousands of hotel workers began a multiday strike in several cities across the U.S. to press for higher wages and increased staffing after contract negotiations with major hotel chains Hyatt ...

The World Luxury Hotel Awards, established in 2006, is widely regarded as the pinnacle of recognition in the luxury hospitality industry. With over 100 categories, it honors the finest hotels globally ...