Hi. This is Barbara Khozam, author of "How Organizations Deliver Bad Customer Service and Strategies That Turn it Around." My company helps businesses create loyal fans for clients in 30 days or ...

Customers of a popular farm shop near Chesterfield will be happy that a plan to grow the business has been given the green light. Did you know with an ad-lite subscription to Derbyshire Times, you ...

It hasn't been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy customers, according to the American Customer Satisfaction Index (ASCI).

Frictionless deployments at scale Through cross-tenant CI/CD pipelines with AKS and Azure registries, SymphonyAI has significantly sped up deployments, reduced human error, and enabled ...

Neo4j is a leader in graph databases and analytics, helping companies quickly and easily uncover hidden patterns and relationships across billions of data connections. As a pioneer in graph database ...

General Mills has quietly discontinued three of its Cheerios flavors, leaving customers upset. Instagram creator @the_cerealqueen shared a post earlier this month about the trio of cereals leaving ...

Q. How can customer satisfaction drive success for my business? A. As a vice president of marketing, I’ve learned that no campaign, no matter how creative or data-driven, can outperform the influence ...

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Employees told us it was busy all Friday morning, as customers lined up to buy long johns, fritters, and original glazed donuts. It was also busy behind the scenes, where bakers prepared the donuts.

An aging coal power plant slated to shutter will run through the summer at the order of Energy Sec. Chris Wright, a decision that could cost Midwest energy customers tens of millions of dollars.