Booking a place to stay is easy. But what you do the moment you arrive can make or break your trip. Whether you're in a ...

CINCINNATI ( Cincinnati Business Courier) - A Greater Cincinnati hotel operator who has five hotels open or in development ...

AI is reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment ...

Brex reports that efficient invoice processing is crucial for financial health, offering automation to enhance accuracy, save costs, and improve vendor relations.

JD Power has released its 2025 North America Hotel Guest Satisfaction Index Study, revealing a slew of key insights into the ...

Mango’s Sports Bar has been a popular fixture in Columbus, Ohio, just minutes from the Ohio State University campus. What ...

At many hotels, there’s no real reason to check in at the front desk except maybe to grab a freshly baked cookie. To speed up ...

Discover how Raffles and Fairmont are reimagining luxury hospitality by blending heritage with innovation, led by Claudia ...

Learn how to use Lean Six Sigma tools and methods to find and analyze gaps in your process or system, and implement solutions that improve quality, efficiency, and customer satisfaction.