Online reviews are not just a place for hotel and restaurant patrons to rant or rave about their experiences. There are a number of public review sites as well as industry-specific review sites.

One Google search can shape a customer's decision — or drive them away. Here's how to take control of your brand image with ...

Need help looking forward to things after the last year? Here are 17 expert-approved ways to be more positive right now, according to psychologists.

Act Fast And Reply To Anything Negative Online. When faced with negative publicity (e.g., reviews or comments), swift action is necessary to mitigate potential damage to your reputation.

The next most frequent form of toxic positive language was commands such as, ‘hang in there,’ ‘have faith,’ or ‘don't give up,’ telling users what (not) to do and how (not) to behave.

He’s gone viral for his hilarious videos even collaborating with restaurants and businesses around Chicago. Now he’s using ...

Your co-worker surprised you with a chocolate chip cookie, but a teammate took a dig at your report. As the day goes on, you’re more likely to dwell on the criticism than the act of kindness.

Positive online comments not only influence prospective clients' decisions but can also improve local SEO rankings, placing your law firm at the top of the search results for individuals ...

Some people attribute mystical powers to positive thinking, but you can harness a practical version to gain real benefits. Skip to content Site Navigation. Popular Latest Newsletters.

A new study published in Applied Corpus Linguistics addresses the fine line between helpful and potentially hurtful comments on social media platforms such as Facebook and Instagram. Psychologist ...